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P.O Box 675
15163 U.S. Hwy 431 South
LaFayette, AL 36862
Call (877) 456-8732
1. If your power goes out, check your breakers inside and outside.
2. Check with your neighbors to see if their power is out
3. Give us a call
If you experience an outage outside of regular business hours, on weekends, or holidays, call our toll-free number (1-877-456-8732) to reach our outage reporting system. This automated outage reporting system has 48 phone lines and allows us to take more calls at one time–helping you avoid a busy signal. Because this reporting system uses Caller ID to identify you, please call the outage in from a phone number registered on your account; our dispatcher can then use this information to send crews to work on your outage.
In order to apply for new service, you may either complete the TREC Application for New Service document found in the Documents section and bring it by our office or call the office at (334) 864-9331.
If you would like to add online bill payment, please call us to set up your account.
You can access your energy account online anytime, anywhere by clicking the button below. View your bill and pay online using your Visa, Mastercard, Discover, or E-check. (Payment arrangements must be made in-person or by calling the office. Arrangements cannot be made via email.)
Available pay-in-person locations are listed below.
For your convenience, you can have your account automatically paid via electronic bank draft. To set this up contact customer service support at (800) 332-8732. Draft forms can be found in Documents.
8:00 AM - 5:00 PM CST
8:00 AM - 5:00 PM CST
We have recently become aware of some telephone scams that are being perpetrated in our service area. These scams happen periodically. In some instances, scammers have altered a consumer’s caller ID to falsely read TREC. We never make collection calls by phone asking for bank or credit card information. If you should ever have a question about your account, please call us at 1-800-332-8732.
Would you like to:
-Receive an all-expenses paid trip to Montgomery and Washington D.C.
-Tour our state and national capitals,
-Make friends from around the country,
–Rub elbows with elected officials,
-Get an up-close look at our governmental system,
-Experience the trip of a lifetime?
If you answered yes, apply for your chance to be a part of the Rural Electric Cooperative Your Tour.
All applicants must be a junior in high school and dependents of a member of Tallapoosa River Electric Cooperative.
Selected delegates who successfully participate in Montgomery and Washington D.C. Youth Tours will receive a $500 scholarship upon high school graduation.
Youth Tour Dates: Montgomery- March 11-13, 2025; Washington D.C.- June 16-22, 2025
Deadline to apply is January 10, 2025.
To find out more, go to www.trec.coop or contact Kevin Hand at TREC by calling (334) 864-9331 ext. 731 or Seth House (334) 864-9331 ext. 745.
Are you graduating from high school this spring?
Are you a dependent of a member of Tallapoosa River Electric Cooperative?
If so, you are eligible to apply for a $2,500 one-time scholarship from the Electric Cooperative Foundation. Tallapoosa River Electric Cooperative has joined other cooperatives throughout the state of Alabama to create the Electric Cooperative Foundation. This spring the foundation will be awarding scholarships across Alabama for students to continue their education at post-secondary and technical schools.
For more details about these scholarships, obtain a copy of an Electric Cooperative scholarship application from your high school guidance counselor or call: Kevin Hand or Seth House, Tallapoosa River Electric Cooperative 1-800-332-8732.
Don’t wait, applications with all required attachments must be received by the Electric Cooperative Foundation no later than February 21, 2025.
Tallapoosa River Electric Cooperative (TREC) is an electric distribution cooperative serving parts of Clay, Randolph, Tallapoosa, Chambers, Lee, Russell, and Barbour Counties of East Central Alabama.
Established in 1939, TREC is headquartered at 15163 U.S. Hwy 431 S., LaFayette, Alabama.
We provide dependable, competitively priced electricity, free energy audits, free residential power quality audits, and free HVAC design to its members.
TREC is a not-for-profit, member-owned and democratically run rural electric distribution utility. Each year, member-owners have the right to vote for representatives to serve on the board of trustees; these trustees set policies to govern the operations of the cooperative.
As a first priority, TREC’s employees are committed to service excellence to our member-owners. It is referred to in our motto as: “providing reliable consumer service.” Our business values are reflected in our commitments to integrity, innovation, accountability, community service and fairness. We think you will find our service some of the best you have ever experienced.
General Manager
Manager of Consumer Accounts
LaFayette District Supervisor
Manager of Engineering and Operations
Safety/Regulatory Compliance Coordinator
Mellow Valley Supervisor
Accounting Supervisor
Manager of Member Services
Fort Mitchell Supervisor
President
Vice President
Secretary/Treasurer
President
Vice President
Secretary/
Treasurer
A $5.00 processing fee will be charged every new connection.
If a new service requires a temporary service initially and permanent service later, a $25.00 temporary service fee is assessed on this account. This $25.00 fee is paid at the time of inital connection and is not refundable. If service is connected for less than 12 months, a temporary service charge of $25.00 will be assessed against the account.
A consumer moving from one location to another location on TREC’s system will result in a $25.00 relocation fee. Exceptions are: If that consumer has built a “new” home on TREC, the $25.00 fee is waived.
A consumer having service cut off and then the same service cut back on will pay a $40.00 relocation fee to have service re-installed.
Bills are considered to be delinquent 15 days after the billing date. A $5.00 penalty is charged on delinquent bills.
Accounts sent to the field to be disconnected for nonpayment are subject to a $40.00 collection fee. If power is disconnected the account is subject to a $40.00 reconnect fee. An additional $75.00 overtime fee is applied to the account if reconnected after 5:00 pm. Meter Tampering Fee is $140.00 for the first time and $290.00 for the second time.
As a member, you have the right to request that your meter be tested if you feel that your meter is not accurate, the Cooperative will test your meter. If the meter is found to be within 2% accurate, fast or slow-the accuracy required by law, the member will pay a fee of $25.00 for having the meter tested. However, if the meter is not accurate within 2%, the Cooperative will adjust the member’s account for the three previous months according to the meter test results.
A $29.00 charge is applied to accounts on which a payment check is returned for insufficient funds. A notice will be mailed giving the consumer 5 days to redeem the check by cashier’s check, money order, or cash. Additional charges will be made if called for by collector.
Any member experiencing an unusually high bill or that is interested in energy conservation tips may request a free energy audit. A cooperative representative will come to your home or business and perform a walk through audit and obtain additional information through a questionnaire. This information will allow him to pin point areas as well as make recommendations concerning ways to reduce your electric bill. If you would like to schedule an energy audit, please call TREC member services department at (800) 332-8732 ext 731 or send an e-mail to Kevin Hand at khand@trec.coop.
TREC can in no way guarantee a monthly savings by performing this service.
Practically everyone has experienced an electrical surge at one time or another. A surge is defined as a fluctuation of voltage, usually causing a rapid, temporary increase or spike in voltage and often followed by a sudden draw or drop in voltage. Some believe that if their lights are blinking, they are having power surges. This is not an electrical surge.
Surges in electric voltage levels are quite common and may be caused by many different events. Internal load operations from large appliances such as a refrigerator, freezer, air conditioner compressor or other electrical functions caused by appliance operation are common causes of surges. Lightning strikes, faulty wiring and poor grounding are also culprits. Birds, other animals, and tree limbs making contact with power line equipment can cause surges, as well.
Whatever the cause, surges in voltage can cause serious damage and may even destroy expensive equipment in your home or business. As a service to our members, Tallapoosa River Electric offers for sale, devices that help to reduce or, in some cases, eliminate problems caused by fluctuating voltage. A check of your existing grounding system will be made free of charge to determine if it is adequate and depending on your current grounding, improvements may have to be made before surge protection can be installed.
For a surge protection assessment please contact Seth House (ext. 745) or Kevin Hand (ext. 731)
Surge Protection Options:
SS320 – 200-320-amp Meter Socket Protector $97.83
Cooper Storm Trapper – Circuit Protector $82.49
Click the options below for more information!
Click the options below for more information!
It is the mission of Tallapoosa River Electric Cooperative to provide reliable, quality electrical service to the membership at the most affordable price.
